This location does not listen to your order nor do they care to make it the way you like it. Why can't this location toast a bagel? Single or double toasted - the bagel is practically raw and gooey inside. If you ask for it triple toasted, they char the bagel so its not even edible. Unfortunately I find this is a problem at all loacations. What happened to customer statisfaction? If Tim Hortons is going to dominate the Toronto landscape then they should teach their employees hot to toast a bagel.